Customer Service

Get in touch

Questions about a product, an order, or our lab process? Our customer service team is based in the US and replies within one business day. For order issues, please include your order number — it speeds everything up.

Address 2323 Steepleridge Dr, Granbury TX

Send us a message

Tip: include your order number, lot number, or product name where relevant.

We reply within one business day. Your details are stored securely and never shared.